Privacy Policy
Last updated October 06, 2023
This privacy notice for _________("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such when you:
▪ Visit our website at
leader360.com, or any website of ours that links to this privacy notice
▪ Download and use our mobile application (Leader360.com), or any other application of ours that links to this privacy notice
▪ Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at legal@leader360.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices
you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. Learn more about sensitive information we process. Do we receive any information from third parties? We not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information. In what situations and with which parties do we share personal information? We
may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access steal, or modify your information. Learn more about how we keep your information
safe.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your
privacy rights. How do you exercise your rights? The easiest way to exercise your rights is by
submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
13. DO WE MAKE UPDATES TO THIS NOTICE?
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to
us
In Short: We collect personal
information that you provide to us.
We collect personal information that
you voluntarily provide to us when you express an
interest in obtaining information
about us or our products and Services, when you
participate in activities on the
Services, or otherwise when you contact us.
Personal Information Provided by
You. The personal information that we collect
depends on the context of your
interactions with us and the Services, the choices you
make, and the products and features
you use. The personal information we collect may
include the following:
▪ names
▪ phone numbers
▪ email addresses
▪ mailing addresses
▪ job titles
▪ contact preferences
▪ billing addresses
▪ contact or authentication data
▪ debit/credit card numbers
Sensitive Information. When
necessary, with your consent or as otherwise permitted
by applicable law, we process the
following categories of sensitive information:
All personal information that you
provide to us must be true, complete, and accurate,
and you must notify us of any
changes to such personal information.
Information automatically collected
In Short: Some information — such as
your Internet Protocol (IP) address and/or
browser and device characteristics —
is collected automatically when you visit our
Services.
We automatically collect certain
information when you visit, use, or navigate the
Services. This information does not
reveal your specific identity (like your name or
contact information) but may include
device and usage information, such as your IP
address, browser and device
characteristics, operating system, language preferences,
referring URLs, device name,
country, location, information about how and when you
use our Services, and other
technical information. This information is primarily needed
to maintain the security and
operation of our Services, and for our internal analytics and reporting
purposes.
Like many businesses, we also
collect information through cookies and similar
technologies.
The information we collect includes:
▪ Log and Usage Data. Log and usage
data is service-related, diagnostic, usage,
and performance information our
servers automatically collect when you access
or use our Services and which we
record in log files. Depending on how you
interact with us, this log data may
include your IP address, device information,
browser type, and settings and
information about your activity in the
Services (such as the date/time
stamps associated with your usage, pages and
files viewed, searches, and other
actions you take such as which features you
use), device event information (such
as system activity, error reports (sometimes
called "crash dumps"), and
hardware settings).
▪ Device Data. We collect device
data such as information about your computer,
phone, tablet, or other device you
use to access the Services. Depending on the
device used, this device data may
include information such as your IP address
(or proxy server), device and
application identification numbers, location,
browser type, hardware model,
Internet service provider and/or mobile carrier,
operating system, and system
configuration information.
▪ Location Data. We collect location
data such as information about your device's
location, which can be either
precise or imprecise. How much information we
collect depends on the type and
settings of the device you use to access the
Services. For example, we may use
GPS and other technologies to collect
geolocation data that tells us your
current location (based on your IP address).
You can opt out of allowing us to
collect this information either by refusing
access to the information or by
disabling your Location setting on your device.
However, if you choose to opt out,
you may not be able to use certain aspects of
the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your
information to provide, improve, and administer our
Services, communicate with you, for
security and fraud prevention, and to comply with
law. We may also process your
information for other purposes with your consent.
We process your personal information
for a variety of reasons, depending on
how you interact with our Services,
including:
▪ To deliver and facilitate delivery
of services to the user. We may process
your information to provide you with
the requested service.
▪ To respond to user inquiries/offer
support to users. We may process your
information to respond to your
inquiries and solve any potential issues you might
have with the requested service.
▪ To send administrative information
to you. We may process your information
to send you details about our
products and services, changes to our terms and
policies, and other similar
information.
▪ To fulfill and manage your orders.
We may process your information to fulfill
and manage your orders, payments,
returns, and exchanges made through the
Services.
▪ To save or protect an individual's
vital interest. We may process your
information when necessary to save
or protect an individual’s vital interest, such
as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your
personal information when we believe it is necessary
and we have a valid legal reason
(i.e., legal basis) to do so under applicable law, like
with your consent, to comply with
laws, to provide you with services to enter into or
fulfill our contractual obligations,
to protect your rights, or to fulfill our legitimate
business interests.
If you are located in the EU or UK,
this section applies to you.
The General Data Protection
Regulation (GDPR) and UK GDPR require us to explain
the valid legal bases we rely on in
order to process your personal information. As such,
we may rely on the following legal
bases to process your personal information:
▪ Consent. We may process your
information if you have given us permission
(i.e., consent) to use your personal
information for a specific purpose. You can withdraw your consent at any time.
Learn more about withdrawing your consent.
▪ Performance of a Contract. We may
process your personal information when
we believe it is necessary to
fulfill our contractual obligations to you, including
providing our Services or at your
request prior to entering into a contract with
you.
▪ Legal Obligations. We may process
your information where we believe it is
necessary for compliance with our
legal obligations, such as to cooperate with a
law enforcement body or regulatory
agency, exercise or defend our legal rights,
or disclose your information as
evidence in litigation in which we are involved.
▪ Vital Interests. We may process
your information where we believe it is
necessary to protect your vital
interests or the vital interests of a third party, such
as situations involving potential
threats to the safety of any person.
If you are located in Canada, this
section applies to you.
We may process your information if
you have given us specific permission (i.e.,
express consent) to use your
personal information for a specific purpose, or in
situations where your permission can
be inferred (i.e., implied consent). You
can withdraw your consent at any
time.
In some exceptional cases, we may be
legally permitted under applicable law to
process your information without
your consent, including, for example:
▪ If collection is clearly in the
interests of an individual and consent cannot be
obtained in a timely way
▪ For investigations and fraud
detection and prevention
▪ For business transactions provided
certain conditions are met
▪ If it is contained in a witness
statement and the collection is necessary to assess,
process, or settle an insurance
claim
▪ For identifying injured, ill, or
deceased persons and communicating with next of
kin
▪ If we have reasonable grounds to
believe an individual has been, is, or may be
victim of financial abuse
▪ If it is reasonable to expect
collection and use with consent would compromise
the availability or the accuracy of
the information and the collection is reasonable
for purposes related to
investigating a breach of an agreement or a
contravention of the laws of Canada
or a province
▪ If disclosure is required to
comply with a subpoena, warrant, court order, or rules
of the court relating to the
production of records
▪ If it was produced by an
individual in the course of their employment, business,
or profession and the collection is
consistent with the purposes for which the
information was produced
▪ If the collection is solely for
journalistic, artistic, or literary purposes
▪ If the information is publicly
available and is specified by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information
in specific situations described in this section
and/or with the following third
parties.
We may need to share your personal
information in the following situations:
▪ Business Transfers. We may share
or transfer your information in connection
with, or during negotiations of, any
merger, sale of company assets, financing, or
acquisition of all or a portion of
our business to another company.
▪ When we use Google Maps Platform
APIs. We may share your information
with certain Google Maps Platform
APIs (e.g., Google Maps API, Places API).
▪ Affiliates. We may share your
information with our affiliates, in which case we
will require those affiliates to
honor this privacy notice. Affiliates include our
parent company and any subsidiaries,
joint venture partners, or other companies
that we control or that are under
common control with us.
▪ Business Partners. We may share
your information with our business partners
to offer you certain products,
services, or promotions.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and
other tracking technologies to collect and store
your information.
We may use cookies and similar
tracking technologies (like web beacons and pixels) to
access or store information.
Specific information about how we use such technologies
and how you can refuse certain
cookies is set out in our Cookie Notice.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information
for as long as necessary to fulfill the purposes
outlined in this privacy notice
unless otherwise required by law.
We will only keep your personal
information for as long as it is necessary for the
purposes set out in this privacy
notice, unless a longer retention period is required or
permitted by law (such as tax,
accounting, or other legal requirements).
When we have no ongoing legitimate
business need to process your personal
information, we will either delete
or anonymize such information, or, if this is not
possible (for example, because your
personal information has been stored in backup
archives), then we will securely
store your personal information and isolate it from any
further processing until deletion is
possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your
personal information through a system of
organizational and technical
security measures.
We have implemented appropriate and
reasonable technical and organizational
security measures designed to
protect the security of any personal information we
process. However, despite our
safeguards and efforts to secure your information, no
electronic transmission over the
Internet or information storage technology can be
guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers,
cybercriminals, or other
unauthorized third parties will not be able to defeat our security
and improperly collect, access,
steal, or modify your information. Although we will do
our best to protect your personal
information, transmission of personal information to
and from our Services is at your own
risk. You should only access the Services within a
secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly
collect data from or market to children under 18 years of
age.
We do not knowingly solicit data
from or market to children under 18 years of age. By
using the Services, you represent
that you are at least 18 or that you are the parent or
guardian of such a minor and consent
to such minor dependent’s use of the Services. If
we learn that personal information
from users less than 18 years of age has been
collected, we will deactivate the
account and take reasonable measures to promptly
delete such data from our records.
If you become aware of any data we may have
collected from children under age
18, please contact us at info@leader360.com.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as
the European Economic Area (EEA), United
Kingdom (UK), Switzerland, and
Canada, you have rights that allow you greater access
to and control over your personal
information. You may review, change, or terminate
your account at any time.
In some regions (like the EEA, UK,
Switzerland, and Canada), you have certain rights
under applicable data protection
laws. These may include the right (i) to request access
and obtain a copy of your personal
information, (ii) to request rectification or erasure;
(iii) to restrict the processing of
your personal information; (vi) if applicable, to data
portability; and (vii) not to be
subject to automated decision-making. In certain
circumstances, you may also have the
right to object to the processing of your personal
information. You can make such a
request by contacting us by using the contact details
provided in the section "HOW
CAN YOU CONTACT US ABOUT THIS NOTICE?"
below.
We will consider and act upon any
request in accordance with applicable data
protection laws.
If you are located in the EEA or UK
and you believe we are unlawfully processing your
personal information, you also have
the right to complain to your Member State data
protection authority or UK
data protection authority.
If you are located in Switzerland,
you may contact the Federal Data Protection and
Information Commissioner.
Withdrawing your consent: If we are
relying on your consent to process your
personal information, which may be
express and/or implied consent depending on the
applicable law, you have the right
to withdraw your consent at any time. You can
withdraw your consent at any time by
contacting us by using the contact details
provided in the section "HOW
CAN YOU CONTACT US ABOUT THIS NOTICE?"
below.
However, please note that this will
not affect the lawfulness of the processing before its
withdrawal nor, when applicable law
allows, will it affect the processing of your personal
information conducted in reliance on
lawful processing grounds other than consent.
Opting out of marketing and
promotional communications: You can unsubscribe
from our marketing and promotional
communications at any time by clicking on the
unsubscribe link in the emails that
we send, replying "STOP" or "UNSUBSCRIBE" to
the SMS messages that we send, or by
contacting us using the details provided in the
section "HOW CAN YOU CONTACT US
ABOUT THIS NOTICE?" below. You will then
be removed from the marketing lists.
However, we may still communicate with you —
for example, to send you
service-related messages that are necessary for the
administration and use of your
account, to respond to service requests, or for other
non-marketing purposes.
Cookies and similar technologies:
Most Web browsers are set to accept cookies by
default. If you prefer, you can
usually choose to set your browser to remove cookies
and to reject cookies. If you choose
to remove cookies or reject cookies, this could
affect certain features or services
of our Services.
If you have questions or comments
about your privacy rights, you may email us at
legal@leader360.com.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile
operating systems and mobile applications
include a Do-Not-Track
("DNT") feature or setting you can activate to signal your
privacy preference not to have data
about your online browsing activities monitored
and collected. At this stage no
uniform technology standard for recognizing and
implementing DNT signals has been
finalized. As such, we do not currently respond to
DNT browser signals or any other
mechanism that automatically communicates your
choice not to be tracked online. If
a standard for online tracking is adopted that we
must follow in the future, we will
inform you about that practice in a revised version of
this privacy notice.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of
California, Colorado or Virginia, you are granted
specific rights regarding access to
your personal information.
What categories of personal
information do we collect?
We have collected the following
categories of personal information in the past twelve
(12) months:
TABLE
We will use and retain the collected
personal information as needed to provide the
Services or for:
▪ Category B - As long as the user
has an account with us
We may also collect other personal
information outside of these categories through
instances where you interact with us
in person, online, or by phone or mail in the
context of:
▪ Receiving help through our
customer support channels;
▪ Participation in customer surveys
or contests; and
▪ Facilitation in the delivery of
our Services and to respond to your inquiries.
How do we use and share your
personal information?
Learn about how we use your personal
information in the section, "HOW DO WE
PROCESS YOUR INFORMATION?"
Will your information be shared with
anyone else?
We may disclose your personal
information with our service providers pursuant to a
written contract between us and each
service provider. Learn more about how we
disclose personal information to in
the section, "WHEN AND WITH WHOM DO WE
SHARE YOUR PERSONAL INFORMATION?"
We may use your personal information
for our own business purposes, such as for
undertaking internal research for
technological development and demonstration. This is
not considered to be
"selling" of your personal information.
We have not disclosed, sold, or
shared any personal information to third parties for a
business or commercial purpose in
the preceding twelve (12) months. We will not sell
or share personal information in the
future belonging to website visitors, users, and
other consumers.
California Residents
California Civil Code Section
1798.83, also known as the "Shine The Light" law permits
our users who are California
residents to request and obtain from us, once a year and
free of charge, information about
categories of personal information (if any) we
disclosed to third parties for
direct marketing purposes and the names and addresses
of all third parties with which we
shared personal information in the immediately
preceding calendar year. If you are
a California resident and would like to make such a
request, please submit your request
in writing to us using the contact information
provided below.
If you are under 18 years of age,
reside in California, and have a registered account
with the Services, you have the
right to request removal of unwanted data that you
publicly post on the Services. To
request removal of such data, please contact us using
the contact information provided
below and include the email address associated with
your account and a statement that
you reside in California. We will make sure the data
is not publicly displayed on the
Services, but please be aware that the data may not be
completely or comprehensively
removed from all our systems (e.g., backups, etc.). CCPA Privacy Notice
This section applies only to
California residents. Under the California Consumer
Privacy Act (CCPA), you have the
rights listed below.
The California Code of Regulations
defines a "residents" as:
(1) every individual who is in the
State of California for other than a temporary or
transitory purpose and
(2) every individual who is
domiciled in the State of California who is outside the
State of California for a temporary
or transitory purpose
All other individuals are defined as
"non-residents."
If this definition of
"resident" applies to you, we must adhere to certain rights and
obligations regarding your personal
information.
Your rights with respect to your
personal data
Right to request deletion of the
data — Request to delete
You can ask for the deletion of your
personal information. If you ask us to delete your
personal information, we will
respect your request and delete your personal
information, subject to certain
exceptions provided by law, such as (but not limited to)
the exercise by another consumer of
his or her right to free speech, our compliance
requirements resulting from a legal
obligation, or any processing that may be required
to protect against illegal
activities.
Right to be informed — Request to
know
Depending on the circumstances, you
have a right to know:
▪ whether we collect and use your
personal information;
▪ the categories of personal
information that we collect;
▪ the purposes for which the
collected personal information is used;
▪ whether we sell or share personal
information to third parties;
▪ the categories of personal
information that we sold, shared, or disclosed for a
business purpose;
▪ the categories of third parties to
whom the personal information was sold,
shared, or disclosed for a business
purpose;
▪ the business or commercial purpose
for collecting, selling, or sharing personal
information; and
▪ the specific pieces of personal
information we collected about you.
In accordance with applicable law,
we are not obligated to provide or delete consumer
information that is de-identified in
response to a consumer request or to re-identify
individual data to verify a consumer
request.
Right to Non-Discrimination for the
Exercise of a Consumer’s Privacy Rights
We will not discriminate against you
if you exercise your privacy rights.
Right to Limit Use and Disclosure of
Sensitive Personal Information
We do not process consumer's
sensitive personal information.
Verification process
Upon receiving your request, we will
need to verify your identity to determine you are
the same person about whom we have
the information in our system. These
verification efforts require us to
ask you to provide information so that we can match it
with information you have previously
provided us. For instance, depending on the type
of request you submit, we may ask
you to provide certain information so that we can
match the information you provide
with the information we already have on file, or we
may contact you through a
communication method (e.g., phone or email) that you have
previously provided to us. We may
also use other verification methods as the
circumstances dictate.
We will only use personal
information provided in your request to verify your identity or
authority to make the request. To
the extent possible, we will avoid requesting
additional information from you for
the purposes of verification. However, if we cannot
verify your identity from the
information already maintained by us, we may request that you provide
additional information for the purposes of verifying your identity and for
security or fraud-prevention
purposes. We will delete such additionally provided
information as soon as we verify
you.
Other privacy rights
▪ You may object to the processing
of your personal information.
▪ You may request correction of your
personal data if it is incorrect or no longer
relevant, or ask to restrict the
processing of the information.
▪ You can designate an authorized
agent to make a request under the CCPA on
your behalf. We may deny a request
from an authorized agent that does not
submit proof that they have been
validly authorized to act on your behalf in
accordance with the CCPA.
▪ You may request to opt out from
future selling or sharing of your personal
information to third parties. Upon
receiving an opt-out request, we will act upon
the request as soon as feasibly
possible, but no later than fifteen (15) days from
the date of the request submission.
To exercise these rights, you can
contact us by submitting a data subject access
request, by email at
info@leader360.com, by visiting https://leader360.com, or by
referring to the contact details at
the bottom of this document. If you have a complaint
about how we handle your data, we
would like to hear from you.
Colorado Residents
This section applies only to
Colorado residents. Under the Colorado Privacy Act (CPA),
you have the rights listed below.
However, these rights are not absolute, and in certain
cases we may decline your request as
permitted by law.
▪ Right to be informed whether or
not we are processing your personal data
▪ Right to access your personal data
▪ Right to correct inaccuracies in
your personal data
▪ Right to request deletion of your
personal data
▪ Right to obtain a copy of the
personal data you previously shared with us
▪ Right to opt out of the processing
of your personal data if it is used for targeted
advertising, the sale of personal
data, or profiling in furtherance of decisions that
produce legal or similarly
significant effects ("profiling")
To submit a request to exercise
these rights described above, please email
legal@leader360.com or submit a data
subject access request.
If we decline to take action
regarding your request and you wish to appeal our decision,
please email us at
legal@leader360.com. Within forty-five (45) days of receipt of an
appeal, we will inform you in
writing of any action taken or not taken in response to the
appeal, including a written
explanation of the reasons for the decisions.
Connecticut Residents
This section applies only to
Connecticut residents. Under the Connecticut Data Privacy
Act (CTDPA), you have the rights
listed below. However, these rights are not absolute,
and in certain cases we may decline
your request as permitted by law.
▪ Right to be informed whether or
not we are processing your personal data
▪ Right to access your personal data
▪ Right to correct inaccuracies in
your personal data
▪ Right to request deletion of your
personal data
▪ Right to obtain a copy of the
personal data you previously shared with us
▪ Right to opt out of the processing
of your personal data if it is used for targeted
advertising, the sale of personal
data, or profiling in furtherance of decisions that
produce legal or similarly
significant effects ("profiling")
To submit a request to exercise
these rights described above, please email
legal@leader360.com or submit a data
subject access request.
If we decline to take action
regarding your request and you wish to appeal our decision,
please email us at
legal@leader360.com. Within sixty (60) days of receipt of an appeal,
we will inform you in writing of any
action taken or not taken in response to the appeal,
including a written explanation of
the reasons for the decisions.
Virginia Residents
Under the Virginia Consumer Data
Protection Act (VCDPA):
"Consumer" means a natural
person who is a resident of the Commonwealth acting
only in an individual or household
context. It does not include a natural person acting in
a commercial or employment context.
"Personal data" means any
information that is linked or reasonably linkable to an
identified or identifiable natural
person. "Personal data" does not include de-identified
data or publicly available
information.
"Sale of personal data"
means the exchange of personal data for monetary
consideration.
If this definition of
"consumer" applies to you, we must adhere to certain rights and
obligations regarding your personal
data.
Your rights with respect to your
personal data
▪ Right to be informed whether or
not we are processing your personal data
▪ Right to access your personal data
▪ Right to correct inaccuracies in
your personal data
▪ Right to request deletion of your
personal data
▪ Right to obtain a copy of the
personal data you previously shared with us
▪ Right to opt out of the processing
of your personal data if it is used for targeted
advertising, the sale of personal
data, or profiling in furtherance of decisions that
produce legal or similarly
significant effects ("profiling")
Exercise your rights provided under
the Virginia VCDPA
You may contact us by email at
legal@leader360.com or submit a data subject access
request.
If you are using an authorized agent
to exercise your rights, we may deny a request if
the authorized agent does not submit
proof that they have been validly authorized to
act on your behalf.
Verification process
We may request that you provide
additional information reasonably necessary to verify
you and your consumer's request. If
you submit the request through an authorized
agent, we may need to collect
additional information to verify your identity before
processing your request.
Upon receiving your request, we will
respond without undue delay, but in all cases,
within forty-five (45) days of
receipt. The response period may be extended once by
forty-five (45) additional days when
reasonably necessary. We will inform you of any
such extension within the initial
45-day response period, together with the reason for
the extension.
Right to appeal
If we decline to take action
regarding your request, we will inform you of our decision
and reasoning behind it. If you wish
to appeal our decision, please email us at
legal@leader360.com. Within sixty
(60) days of receipt of an appeal, we will inform you
in writing of any action taken or
not taken in response to the appeal, including a written
explanation of the reasons for the
decisions. If your appeal is denied, you may contact
the Attorney General to submit a
complaint.
12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: You may have additional
rights based on the country you reside in.
Australia and New Zealand
We collect and process your personal
information under the obligations and conditions
set by Australia's Privacy Act 1988
and New Zealand's Privacy Act 2020 (Privacy Act).
This privacy notice satisfies the
notice requirements defined in both Privacy Acts, in
particular: what personal
information we collect from you, from which sources, for
which purposes, and other recipients
of your personal information.
If you do not wish to provide the
personal information necessary to fulfill their applicable purpose, it may
affect our ability to provide our services, in particular:
▪ offer you the products or services
that you want
▪ respond to or help with your
requests
At any time, you have the right to
request access to or correction of your personal
information. You can make such a
request by contacting us by using the contact details
provided in the section "HOW
CAN YOU REVIEW, UPDATE, OR DELETE THE DATA
WE COLLECT FROM YOU?"
If you believe we are unlawfully processing your personal
information, you have the
right to submit a complaint about a
breach of the Australian Privacy Principles to the
Office of the Australian Information
Commissioner and a breach of New Zealand's
Privacy Principles to the Office of
New Zealand Privacy Commissioner.
Republic of South Africa
At any time, you have the right to
request access to or correction of your personal
information. You can make such a
request by contacting us by using the contact details
provided in the section "HOW
CAN YOU REVIEW, UPDATE, OR DELETE THE DATA
WE COLLECT FROM YOU?"
If you are unsatisfied with the
manner in which we address any complaint with regard
to our processing of personal
information, you can contact the office of the regulator,
the details of which are:
The Information Regulator (South
Africa)
General enquiries: enquiries@inforegulator.org.za
Complaints (complete POPIA/PAIA form
5): PAIAComplaints@inforegulator.org.za
& POPIAComplaints@inforegulator.org.za
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this
notice as necessary to stay compliant with relevant
laws.
We may update this privacy notice
from time to time. The updated version will be
indicated by an updated
"Revised" date and the updated version will be effective as
soon as it is accessible. If we make
material changes to this privacy notice, we may
notify you either by prominently
posting a notice of such changes or by directly sending
you a notification. We encourage you
to review this privacy notice frequently to be
informed of how we are protecting
your information.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments
about this notice, you may email us at
info@leader360.com or contact us by
post at:
__________
PO Box 630093
Miami, FL 33160
United States
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE ATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access
to the personal information we collect from you, change that information, or delete it. To
request to review, update, or delete your personal information, please fill out and submit a data subject access request.
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